Refund Policy

For health and safety reasons, every item sold by Incredibowl Supply Shop is final sale. We do not offer refunds, returns, or exchanges on any product once an order has been placed, including opened or unopened items.

If your order arrives damaged, defective, or is not the item you ordered, contact us within 7 days of delivery with your order number and photos of the item and packaging. If we confirm the issue, we will send a replacement of the same item at no cost. Replacements are our only remedy; no cash refunds are issued.

Orders cannot be cancelled or changed once they have shipped. Please review your cart, colors, and shipping address carefully before checking out.

Incredibowl Supply Shop is not responsible for packages marked as delivered by the carrier, or for orders shipped to an incorrect address entered at checkout. Please contact the carrier directly for delivery claims.

By placing an order you agree to this policy. Disputing a charge for an order that was delivered as described is a violation of our Terms and Conditions.